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11/11/2009
While this old saying may apply to affairs of the heart, it does not apply to disputes. As a mediator/arbitrator, one of the issues I hear raised by plaintiffs in almost every case is “Why did they take so long to resolve this?” This issue is perceived by plaintiffs as either a strategy to wear them down in hopes they will just go away or a sign of disrespect. In either case it galvanizes the plaintiffs’ resolve that they were wronged and should not compromise on the resolution they seek.
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10/14/2008
There are a lot of things to consider when looking for a private investigator. It can be overwhelming to simply flip through the yellow pages or go looking online. How do you know who is good and who is not? How do you sift through all of the potential candidates hoping to find someone you can trust? How do you pick the right person for the job?
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02/22/2008
By the end of 2007, Americans owed more than $915 billion in credit card debt, and the credit crunch is clearly impacting consumers as lenders are becoming more choosy about who gets loans and who doesn’t.
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02/13/2008
Tomorrow’s the day, and the evil cupids are looking to remove the romance or put an arrow right through your pocket book.
The Federal Bureau of Investigation issued the warning this week: Don’t click on the electronic version of a Valentine’s Day card. The e-mail directs the recipient to click on a link to retrieve the e-card. Once the user clicks on the link, malware is downloaded to the computer and causes it to become infected. Dale’s low-tech translation: The greeting is a nasty digital disease that will wreak havoc on your computer.
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02/12/2008
The way consumer credit scores are calculated will be changing soon. In early spring, The Fair Isaac Corp. – creator of the FICO score – will be unveiling a new scoring model for determining credit scores, dubbed FICO 08. While the Fair Isaac Corp. is keeping their methodology for determining credit scores under wraps, Better Business Bureau (BBB) is offering a few details and advising consumers on how FICO 08 could affect them in ways they may not have imagined.
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02/06/2008
Now we have smishing. It’s the combination of phishing (scammers trying to get you to turn over personal information) and Short Message Service (SMS), the technology used to transmit text messages over cellular devices.
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01/30/2008
The January credit card statement can be a tough pill to swallow. You’re finding holiday gift purchases, party supplies, the grocery store bill to feed the relatives - all a little larger than expected. Sound familiar?
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01/08/2008
Massive changes face television viewers as we move from analog to digital in the next year.
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01/03/2008
Every year thousands of businesses close down, move or sell out and hold special sales to clear out their remaining stock of merchandise. To many consumers, "going-out-of-business sales" indicate big savings and limited-time offers. The Better Business Bureau warns, however, that in some cases such sales may not offer the best buys in town.
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12/28/2007
Complaints received by Better Business Bureau for fitness clubs have increased more than 90 percent in the last 5 years. And according to a new analysis conducted by BBB, the most common complaints consumers have about fitness clubs focus on two related areas, contract disputes (41.5 percent) and billing issues (31.7 percent). BBB has also seen a rise in complaints about fitness centers that sold memberships, only to go out of business a few weeks later (15.1 percent), leaving disgruntled customers behind trying to recoup their advance payments.
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12/11/2007
Idaho consumers concerned about the risk of identity theft should consider placing a voluntary freeze on their credit reports, Attorney General Lawrence Wasden said. Wasden noted that each of the three major credit reporting agencies (Equifax, Experian and TransUnion) offers consumers the ability to freeze their credit reports.
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11/29/2007
A new Better Business Bureau (BBB) survey conducted by Kelton Research finds that six in 10 (60 percent) American adult online shoppers are worried about their personal information being sold or reused when asked what has ever made them hesitant about completing a transaction online. Nearly the same amount (59 percent), admit they’ve had anxiety about their credit card information being stolen.
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11/29/2007
A new Better Business Bureau (BBB) national survey conducted by market research firm Kelton Research finds that more than four in ten (42 percent) Americans admit they do not look at extended warranty policies that come with their purchase. Further, nearly half (46 percent) of the consumers surveyed do not read service contracts either.
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11/29/2007
Sometimes even the best laid plans of holiday shoppers go awry. However, most retailers offer some sort of return or refund policy. But surprisingly, a new BBB survey conducted by Kelton Research finds nearly three in ten (29 percent) adult consumers don’t carefully read return and exchange policies when making a purchase in a store or retail outlet.
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11/14/2007
Well it’s almost here. The holiday season is right around the corner. In the coming days some of us will be fussing over the turkey, some of us will be cheering our favorite sports teams, and many of us will be standing in line at the airport. This year the chances of not getting ‘over the river and through the woods’ because you’ve been bumped from a flight is high. Overbooking has become standard practice for airlines. Ensuring your seat means more than just purchasing a ticket. Here are some tips to help ensure that when the flight leaves, you are on it:
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